If you know the user name and password, you can access the help page through that link and use it to find an AVASTemail member to help you. You may find a contact form in one of these forums if you cannot find a support number in the above methods. Be sure that you mail your mail to the person or persons that have posted the relevant help topic.
Be sure that you do not make this the subject of spam mail. However, if you are a member of the newsgroups and you are having problems, you may send a message to the other members asking for help. If you have a phone number that you do not recognize, you can type it into any of the major search engines and see if you can get any information at all.
If you do not have a name and you know the telephone number, you may register it in a directory so that you can get a phone number and name. Once you get a name and a phone number, try calling the number and speaking to a real person. Many people use nicknames when speaking on the phone and you may want to use one for your callers as well.
This will ensure that your callers do not think you are impersonating anyone else. Be in the know. Log in Social login does not work in incognito and private browsers. Please log in with your username or email to continue. No account yet? Create an account. Edit this Article. We use cookies to make wikiHow great. By using our site, you agree to our cookie policy.
Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article Steps. Tips and Warnings. Related Articles. Author Info Last Updated: August 10, Find the game you want to ask a question for. Some suggested games are displayed on the page, and you can click on the left and right arrow on the sides to scroll along these suggestions. Select the game. Select an issue. Once you clicked on a game title, a list of commonly asked issues will be displayed at the bottom of the page.
If your issue is listed here, click on the link and the answers to these common issues will be displayed. Select the platform for your game. Not all games are available on all platforms.
Select a topic for your issue. It will direct you to a few FAQs and guides. They might not help with your specific situation, but it's good to check them just in case. If your question isn't answered, click the "I Still Need Help" button at the bottom right. You will have the option to enter your phone number and have support call you, or talk to someone through live chat. If you pick the calling option, you don't have to hold, you'll just wait until they call you.
It's usually a little longer than the waiting time says, but just keep your phone nearby. They'll run you through several things and get information they need from you through live chat or the phone. The staff is very respectful and they will follow up with you on the issue if it isn't resolved just then.
Best of luck! View in thread. Sometimes these things happen and it took me forever and a day to find out how myself- this is how.
July October Since this thread is quite old now, I'll lock it. If you'd still like help on this forum, please create a new thread and describe the issue in detail. Help us improve Answers HQ! Take Survey No, Thanks.
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