Reinstall windows help and support

Note: You'll be asked to choose whether you want to erase data quickly or thoroughly. If you choose to erase data quickly, some data might be recoverable using special software.

If you choose to erase data thoroughly, this will take longer but it makes recovering data less likely. If you think an app or driver that you recently installed caused problems with your PC, you can restore Windows back to an earlier point in time, called a restore point.

Windows automatically creates a restore point when you install desktop apps and new Windows updates, if the last restore point is older than 7 days. You can also create a restore point manually at any time. Swipe in from the right edge of the screen, and then tap Search. If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.

Enter Control Panel in the search box, and tap or click Control Panel. Enter Recovery in the Control Panel search box, and then tap or click Recovery. If you need additional help refreshing, resetting, or restoring your PC, check out the Repair and Recovery community pages in the Windows forum for solutions that other people have found for problems they've experienced.

Windows 8. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Do I need to reinstall Help and Support, and is there an easy way to do it? Hi, this is my first time posting in the Dell Forums, so please be gentle.

Is there some way to fix this, or do I have to reinstall Help and Support? All forum topics Previous Topic Next Topic. Replies 8. After selecting ' Use Tools to view your computer information and diagnose problems ', do you get the split screen with Tools on the upper left window? Are you saying that you do not get anything in the window? Neither of these headings has any sub-categories showing. What do you get in the lower See also pane when you select any of the Topics on the left hand column of the Help and Support Center home page?

Actually, I don't even get the words See also. If you cannot repair using XP disc, you may end up needing to format and reload XP. I had an issue with the menus not being available when I'd 'right-click' on a program in the Programs in the Start menu, not 6 months after I bought this computer.

The problem was not repaired until I recently formatted and reloaded XP. While under warranty, many Dell techs, all in America, believe it or not tried to figure it out and could not help.

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